OTT STREAMING PLATFORM OPERATIONS PACK
Stop platform crashes, subscriber churn, and content piracy—before they destroy your platform's growth and reputation.
Ensure a flawless user experience with a robust content ingestion, transcoding, and QC workflow.
Guarantee uptime during major events with a live streaming readiness and disaster recovery playbook.
Protect your platform with cybersecurity SOPs for DRM, access control, and vulnerability management.
Optimize performance with checklists for CDN configuration, cache management, and infrastructure monitoring.
Stay compliant with a structured process for content rating, subtitling, and legal clearances.
Improve user engagement with a data-driven process for personalization, recommendations, and analytics.
Anatomy of an OTT Platform Failure
Hotstar Cricket World Cup Crash (India, 2019)
The platform crashed during a record-breaking India vs. Pakistan match, infuriating millions of paying subscribers. Our 'Live Event Readiness' checklist prevents this with mandatory load testing and disaster recovery drills before major events.
SonyLIV User Data Leak (India, 2021)
User data was leaked due to an API misconfiguration, a common security flaw. Our 'Cybersecurity' checklists include API security reviews to prevent such breaches.
Zee5 Server Hack (India, 2021)
A server hack compromised user data, leading to regulatory scrutiny. Our 'Patch Management' and 'Vulnerability' checklists ensure systems are not left exposed to known exploits.
Amazon Prime 'Tandav' Legal Issues (India, 2021)
The platform faced legal action over unreviewed content that violated local laws. Our pre-release 'QC and Legal Content Review' process ensures all content is compliant before going live.
THE MODULES
Content Ingestion & QC
Ensures all video assets meet technical and quality standards before going live.
Live Streaming Readiness
A checklist to ensure maximum uptime and a smooth experience for major live events.
Cybersecurity & DRM
Regularly assesses and strengthens the platform's defenses against cyber threats and piracy.
Infrastructure & CDN Management
Ensures the underlying infrastructure is performant, scalable, and cost-effective.
User & Subscription Management
Manages the entire user lifecycle, from sign-up and billing to churn analysis.
Content & Metadata Management
Manages the content library, ensuring accurate metadata, compliance, and optimal discovery.
Analytics & Reporting
A process for tracking key metrics and providing actionable insights to the business.
Customer Support SOP
A framework for providing efficient, empathetic, and effective customer support.
OPERATIONAL CERTAINTY
8 Modules • 80+ Points
Consistency is either engineered, or it is non-existent.
Institutional Rate
₹1,999
Deployment Price
₹999
OWN THE FULL TECHNICAL LIBRARY FOREVER
BESPOKE BUILD? SCHEDULE DISCOVERY CALLBEFORE YOU DEPLOY
Most businesses already have SOPs. The problem is execution.
SOPs sit in folders. They depend on memory. They are not followed daily.
MoreMeets converts SOPs into a Live Operating System where responsibility is assigned and execution is recorded in real time.
SOPs = Documentation.
MoreMeets = Execution.